Midway Through January: Watching Hair We Gro Grow in Real Time
By Arielle Blake
We’re halfway through January now — which means we’re also halfway through Hair We Gro’s Customer Appreciation Month.
I wanted to pause here and write a brief follow-up, not because anything dramatic has happened, but because sometimes the most telling moments are the quieter ones.
And this month has been quietly revealing.
Appreciation, without performance
What I’ve noticed most over the past two weeks is that this hasn’t felt like a campaign trying to perform gratitude.
There’s been no excessive fanfare.
No forced urgency.
No pressure disguised as appreciation.
Instead, the focus has been steady: education-led content, honest breakdowns, and a clear effort to help customers understand their hair better — not just buy more products.
That matters.
Because appreciation isn’t about saying thank you loudly.
It’s about acting in ways that respect people’s intelligence and time.
Customers as participants, not targets
One thing Hair We Gro does well — and continues to improve — is positioning customers as participants in their own hair journeys.
The content this month hasn’t spoken at people.
It’s spoken with them.
Questions are being addressed.
Confusion is being clarified.
Old assumptions about hair growth are being gently challenged.
And when a brand does that, something interesting happens: trust deepens.
Not because promises are made — but because explanations are given.
The system is becoming more visible
Earlier this month, I wrote about Hair We Gro being a system-led brand rather than a product-led one.
Midway through Customer Appreciation Month, that system is becoming easier to see.
The routines connect to the education.
The education connects to the products.
The products connect back to long-term hair health — not quick fixes.
It’s cohesive.
And cohesion is usually the first sign that a brand is maturing beyond survival mode.
A note on patience
There’s a kind of patience being modelled here — both by the brand and by the customers engaging with it.
Hair growth takes time.
Trust takes time.
And building something sustainable almost always looks slower from the outside.
But from where I’m sitting, Hair We Gro isn’t standing still.
It’s refining.
And refinement often happens in seasons like this — when the focus turns inward, when feedback is absorbed, and when appreciation becomes mutual rather than transactional.
Looking ahead
There’s still half the month to go.
More content to come.
More insight to share.
More value to offer the people who’ve supported the brand over the years.
I’ll be checking back in at the end of January to reflect on how this month closes — and what it signals for the year ahead.
For now, this is my mid-month note:
Progress doesn’t always announce itself.
Sometimes it reveals itself slowly — to those paying attention.
— Blake

